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As coworking increasingly looks to the hotel and hospitality world for inspiration, we’re overlooking one important detail. And that is that your members—those people coming into your space day after day, month after month, year after year—don’t want to be treated with hotel-style hospitality.
In this episode of Coworking Out Loud, Cat Johnson discusses how hotel-style hospitality assumes that someone is passing through and wants to be razzle dazzled. But that’s not the experience members want in their home coworking space.
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